You only pay our fee if your Claim results in backdated arrears paid to you. If no arrears are paid, you pay £0. There are no upfront fees.
For this Fees page, "Claim" means the work we carry out to assess, prepare, submit or progress a claim or enquiry relating to Home Responsibilities Protection (HRP), your State Pension, National Insurance record, NI credits or qualifying years, widow's/widower's/surviving spouse or inherited State Pension entitlement, marriage-based State Pension uplift, deferred or delayed State Pension entitlement, and any linked Pension Credit effect where relevant to your case.
Important: Any State Pension arrears, underpayments, uplifts, deferred lump-sum, one-off payment, back payment and/or linked Pension Credit arrears arising from the Claim are paid by DWP directly to you, not to Evanshaw. Evanshaw is not authorised to receive, redirect or control any payment or benefit on your behalf. Under no circumstances will HMRC make a payment to any agent in relation to an HRP claim.
A Claim is considered successful for fee purposes only if you receive backdated arrears paid by DWP as a result of the Claim, including a correction to your NI record, HRP position, State Pension entitlement, NI credits or qualifying years, widow's/widower's/surviving spouse or inherited State Pension entitlement, marriage-based State Pension uplift, deferred or delayed State Pension entitlement, or linked Pension Credit arrears.
Our Success Fee is 30% of the arrears you actually receive, plus VAT at 20% on our fee. In practice, this means the total you pay is 36% of the arrears you actually receive.
We calculate the fee based on the net arrears you receive, after any deductions DWP may make to repay a debt (sometimes called a "set-off"). We never charge on ongoing State Pension or ongoing Pension Credit/benefits - only on backdated arrears.
If DWP pays you £2,000 in arrears and £300 is set off to settle a debt, the net arrears received by you are £1,700.
DWP pays any arrears directly to you. If you receive arrears paid to you by DWP following the Claim, we will ask you to provide the DWP arrears breakdown letter, award notice or other reasonable evidence showing the amount paid and any deductions or set-off applied.
We will then issue a clear invoice showing how the Success Fee has been calculated. Payment will be due within 14 days from the date of our invoice, not from the date you receive the arrears.
Payment can be made by bank transfer, debit card/payment link, telephone-assisted payment, cheque by post, or another reasonable method agreed with Evanshaw.
If you are digitally excluded, need paper copies, cannot scan documents, or require help understanding or paying the invoice, you can contact Evanshaw and we will provide reasonable support.
If the Success Fee is not paid within the stated timeframe, we will send reasonable reminders. If you have questions about the calculation or need more time, you can contact us to discuss it and, where appropriate, agree a payment plan.
If payment is still not received after reasonable reminders, we will send a final written notice explaining the amount due, how it was calculated, and the next steps. If there is no engagement after the final written notice, we may take formal steps to recover the outstanding fee as a last resort, always acting fairly and proportionately and taking account of vulnerability.
If you are worried about paying, please contact us - we can discuss options.
If no arrears are paid to you, you pay nothing.
| Description | Fee |
|---|---|
| Success Fee | 30% of arrears actually received, plus 20% VAT on that fee (total 36%). |
| Upfront/Admin Charges | £0 |
| Fee if Claim Unsuccessful | £0 |
| Ongoing State Pension / Pension Credit | £0 - we do not charge on ongoing weekly/monthly payments. |
For full details, please refer to:
"Arrears actually received" means the amount paid to you after any deductions DWP may make to repay a debt. Arrears arising from the Claim are paid directly to you, and you are responsible for paying Evanshaw's Success Fee within the timeframe set out above.
Suite 105 Highfield House,
Cheadle Royal Business Park,
Cheadle, England, SK8 3GY
info@evanshaw.co.uk
0161 241 1178
