Fees & Charges

No Win, No Fee

You only pay our fee if your claim results in a back-dated arrears/back-payment from HMRC and/or DWP (for example, State Pension or Pension Credit arrears linked to HRP correction). If no arrears are paid, you pay £0. There are no upfront fees.

What Does “Successful” Mean?

A claim is considered successful only if it results in a back-dated arrears/back-payment from HMRC and/or DWP.

• This can include HRP-related State Pension arrears and any linked Pension Credit arrears.
• We do not charge any fee on ongoing weekly/monthly State Pension increases or ongoing Pension Credit.

Our Fee

Our success fee is:

• 30% of any arrears/back-payments actually received, plus VAT at 20% on that fee.
• This gives an effective total of 36% (30% fee + 6% VAT) of the arrears/back-payments actually received (after any HMRC/DWP set-offs).

We never charge on ongoing State Pension or ongoing Pension Credit – only on back-dated arrears.

Example

If HMRC or DWP pays £2,000 in arrears and £300 is set off to settle a debt, the net arrears actually received are £1,700.

• Fee (30%): 30% of £1,700 = £510
• VAT (20% of £510): £102
• Total fee: £510 + £102 = £612 (which is 36% of £1,700)
• You receive: £1,700 – £612 = £1,088

How Is the Fee Paid?

HMRC payments

HMRC may, where permitted, issue certain tax repayments or arrears to Evanshaw Ltd as your bare nominee (or pay them directly to you).

• If payment is made to Evanshaw as your nominee, we will:
  • notify you of the amount received;
  • provide a clear fee breakdown showing the 30% fee and 20% VAT (total 36%); and
  • deduct the agreed success fee and remit your balance without undue delay and in any event within 7 working days of clearance.
• If HMRC pays arrears directly to you, you agree to pay our success fee (30% + VAT = 36%) within 7 days of receipt. You will receive an invoice and breakdown so you can see exactly how the fee has been calculated.

DWP payments

Any arrears/back-payments issued by the Department for Work and Pensions (DWP) (for example, State Pension back-payments or Pension Credit arrears) are always paid directly to you. DWP will not pay Evanshaw.

Where DWP pays you directly:

• our success fee of 30% + VAT (total 36%) still applies to the arrears amount; and
• we will invoice you with a clear breakdown of the 30% fee and the VAT element.

If you have difficulty paying, please contact us – we will work with you to agree a reasonable way forward before considering any further action (see our Conditional Fee Agreement for full details).

You will always receive a clear breakdown of any arrears and fee deduction.

What Happens If My Claim Fails?

If no arrears/back-payment is paid by HMRC or DWP, you pay nothing.

Fee Summary

Description	Fee
Success Fee	30% of arrears/back-payments actually received, plus 20% VAT on that fee (total 36%)
Upfront/Admin Charges	£0
Fee if Claim Unsuccessful	£0

Want to Know More?

For full details, please refer to:

• Conditional Fee Agreement (CFA)
• Terms & Conditions
• Letter of Authority (DWP)
• Letter of Authority (HMRC)

Notes: “Arrears/back-payments actually received” means the amount after any HMRC/DWP set-offs. Evanshaw operates a bare nomination (HMRC guidance PAYE91040) – certain HMRC repayments may be issued to Evanshaw as your nominee or paid directly to you. DWP arrears/back-payments are always paid directly to you.