How to Claim HRP (CF411) — Simple 5‑Step Guide (Online or Post, incl. Partner Transfer)

Home › Blog › How to claim or transfer HRP (simple steps)

How to claim or transfer HRP (simple steps)

This guide shows how to claim or transfer Home Responsibilities Protection (HRP) in simple steps. If you can’t go online, use the paper route. If you prefer help, we can build your bundle for you.

Start with a free HRP record check

Takes a few minutes. Helps you spot “gap years” before you submit CF411.

Start your free HRP record check

CF411 NI Record Transfers Updated: 15 December 2025

Step 1 — Get your NI record and State Pension forecast

Why: this shows the “gap years” HRP can fix.

Online

1. On GOV.UK search “Check your National Insurance record”. Sign in. Save or print as “NI-Before.pdf”.
2. On GOV.UK search “Check your State Pension forecast”. Save or print as “Forecast-Before.pdf”.

By post

• Ask for a State Pension forecast by post (form BR19). Write: “Please post me my State Pension forecast,” with your name, address and NI number. Keep a copy.
• If you can’t see your NI record online, list the years you think are missing. We’ll double-check later.

Tip: keep these “before” copies. You’ll compare with “after” copies once HRP is added.

Step 2 — Build a one-page annex (your year-by-year list)

Why: decision makers work faster if everything is on one page.

For each tax year (6 April to 5 April) write:

• Year (e.g., 1994–95)
• Basis: Child Benefit or Carer
• Child Benefit claimant: you or your partner
• Main carer: Yes/No
• Evidence codes: A (Child Benefit), B (caring), C (identity/address bridges)
• Short note: one line such as “CB award + council tax at family home”

Examples

We will accept a simple handwritten table if it’s clear.

Step 3 — Collect the documents (what and where to get them)

Child Benefit (A-series)

• Award or renewal letters: look in old files. If missing, ask HMRC Child Benefit for a copy.
• Bank reference: older statements that show “Child Benefit” paid in. Your bank can print older statements.
• Any HMRC Child Benefit letters: keep the envelope if it has a date.

Caring evidence to 5 April 2002 (B-series)

• GP/consultant letter naming you as the carer and dates; care plans; social worker notes; school letters.

Identity & address bridges (C-series)

• Photo ID (passport/driving licence); marriage or deed poll; council tax/tenancy; utilities/bank letters.

Rules of thumb

• Clean, full-page copies with names and dates visible.
• One document per page. Write the code in the top corner (e.g., “A1”, “C3”).
• If name/address changed, add a short line so the chain is clear.

Step 4 — Submit the claim (online is fastest; post is fine)

Online (CF411)

1. On GOV.UK search “Claim Home Responsibilities Protection CF411”.
2. Sign in and enter: NI number; Child Benefit details (who claimed, dates, child’s details if asked); main carer status; the years from your annex; short notes that match your annex.
3. Submit. Save or photograph the confirmation screen.

By post (CF411 form)

1. Print CF411 or ask HMRC to post it to you.
2. Fill it in using your annex. Enclose paper copies of exhibits (A/B/C).
3. Post by recorded delivery. Keep the receipt and a full copy of what you sent.

Partner transfer

• If Child Benefit was in your partner’s name while you were the main carer, tick the transfer option and write “Transfer HRP to me”.
• Include proof you lived together and that you were the main carer for the years claimed.

Prefer to send it and we assemble it?

Send your annex — we’ll build your bundle with clean labels and evidence ordering.

Send us your annex and we’ll build your bundle

Step 5 — Track, compare “after”, and escalate if needed

• Keep a simple contact log: date, who you spoke to, what was said.
• When HRP is added, your NI record will change and your pension may be recalculated. Save new “after” copies as “NI-After.pdf” and “Forecast-After.pdf”.
• If delayed or refused: use the standard ladder: Mandatory Reconsideration → Complaint → ICE → PHSO via your MP. Send your annex and clean exhibits each time.

Related guides on Evanshaw

What Is HRP? Eligibility, Evidence, and How to Fix Missing Years Understand eligibility, evidence, and the common reasons HRP is missing. Evidence Bridges 101 How to bridge identity/address changes so your timeline is easy to follow. Appeals & escalations: MR → Complaint → ICE → PHSO What to do if you’re delayed or refused — and how to structure each step. Partner transfer: when CB was in the other name When transfers apply and the proof HMRC usually needs.

Check my HRP years now (takes 3–4 minutes)

Get a clear starting point before you submit CF411 or send a bundle.

Check my HRP years now (takes 3–4 minutes)

HRP Claim — Printable A4 Checklist

Print this page and tick items as you go. Keep it with your copies.

Print checklist

NI record saved/printed (NI-Before.pdf) State Pension forecast saved/printed (Forecast-Before.pdf) or BR19 requested Annex completed (one line per tax year) A-series Child Benefit evidence attached B-series caring evidence attached (if claiming as a carer to 5 April 2002) C-series identity/address bridges attached CF411 submitted online OR printed, signed and posted tracked Confirmation saved; contact log started

Keep your “before” and “after” PDFs together with your annex and delivery receipt (if posted).

Disclaimer: This article is general information and not personal financial advice. If you’re unsure, get tailored help.

On this page

Step 1 — NI record & forecast Step 2 — One-page annex Step 3 — Collect documents Step 4 — Submit (CF411) Step 5 — Track & escalate Related guides Printable checklist